Patient Health Advocate (PHA)
Recent changes in healthcare in the United States have created new career opportunities in community health, healthcare and mental health. A new position, the Patient Health Advocate, works as a patient support agent and liaison between patient, provider and other healthcare team members to support health and wellness and obtain the optimal delivery of care.
Clark College's Patient Health Advocate training includes:
- • Preparation to work in a new role with relevant, cutting edge skills
- • Training as a community health worker, health navigator, case manager or care coordinator
- • Background information on wellness, mental health, chronic and acute health problems
- • Methods to assist the client with communication, understanding and coping with disease or injury
- • Knowledge of the interpersonal, team and intercultural skillsto effectively work with patients
- • Communication skills for working with clinicians, social workers, insurers and key hospital staff
- • Knowledge of community resources, health and behavioral health services
- • Understanding of the importance of patient-driven care
- • How to involve, educate and inform families, caregivers and the medical team
For more information about Clark College's Patient Health Advocate program contact Jennifer Ward via email or phone at 360-992-2484.
Practical Project Management
Based on Project Management Institute (PMI) methodology, this course examines the foundation of project management and teaches industry best practices and techniques for managing projects from initiation to close-out. This course introduces the core competencies high performance teams need to achieve their project goals.
Participants will be introduced to project management concepts, terminology, and methods based on the Project Management Institute’s Project Management Body of Knowledge (PMBOK Guide). Our hands-on training is extremely practical and gives participants the conceptual and practical tools, templates, and checklists they need to collaborate on and manage projects successfully. Students are presented with a comprehensive examination of how a properly managed project allows a diverse team to address competing expectations and work efficiently to deliver on time and on budget.
Project Management for Non-Project Managers
Learn the language of project management and how to use it to effectively communicate with your team to complete projects on time, in budget and with less stress! Project management is an essential skill utilized within many levels of organizations today. More and more individuals are being tasked to assist with project management. However, transitioning into the role of project manager without acquiring the necessary skills and training can be overwhelming!
This course focuses on providing students with the essential knowledge needed to plan and manage projects effectively, and provides a thorough understanding of project management terminology and fundamental concepts. Students will learn industry best practices for incorporating prove, effective, project management processes into their organization. Taught by industry experts and internationally renowned project management instructors, you will definitely learn the best and fastest approaches to leverage these principles in your daily work life.
For more information about Clark College's Project Management classes contact Jennifer Ward via email or phone at 360-992-2484.
Six Sigma Training- Green Belt
Green Belts play a vital role in Six Sigma deployment — building on your Black Belt's efforts. Participants in this program will gain an understanding of the Define, Measure, Analyze, Improve and Control (DMAIC) approach to Six Sigma. They will also learn how to use many of the proven Six Sigma problem solving and statistical tools, enabling them to carry out independent projects in their own work areas and support Black Belts in larger, cross-functional projects.
Clark College's Six Sigma training will demonstrate to participants how to:
- • Use the Define, Measure, Analyze, Imporve and Control (DMAIC) approach to Six Sigma
- • Formulate a hypothesis
- • Collect data and correctly array data in tables for analysis
- • Operationally define critical to quality characteristics
- • Chart data for control charts
- • Use Pareto charts and Cause and Effect Diagrams to diagnose and solve process problems
- • Use science to improve productivity and quality of work
Six Sigma Training- Black Belt
Black Belts – their skills, knowledge, and personal qualities of character - are the key driving forces behind the Six Sigma profit strategy. Black Belt experts use tools, principles, and methods that produce bottom line financial results for your organization. This program follows the classic Define, Measure, Analyze, Improve and Control (DMAIC) approach to Six Sigma. Classroom sessions are separated by periods of work on actual company-supported projects.
Clark College's Black Belt training will demonstrate to participants how to:
- • Recognize terminology, definitions, ideas, methods and principles
- • Understand reports, tables, diagrams and directions
- • Apply principles, methods and concepts on the job
- • Break down data and information. Specifically, emphasizing statistical reasoning and analysis
- • Using the computing software and hardware that provide the analytic foundation for Six Sigma
- • Put differing process elements together in a way that exposes informative patterns and structures
- • Make judgements regarding the value of proposed ideas and solutions
For more information about Clark College's Six Sigma classes contact Jennifer Ward via email or phone at 360-992-2484.